Support

Help / Contact Us

Need help with Amok? Start here.

Common help topics

▸Account & login

Create an account or log in from the landing page. Returning users skip onboarding. Forgot your password? Use the link on the login screen.

▸Choosing a language

During onboarding you pick a target language and the languages you already speak. You can add or change languages later in Profile.

▸Switching languages

Open Profile → Learning → Target language. Progress is kept separately per language, so switching never loses your work.

▸Missions & assistance levels

Every mission lets you pick how much help you want: Level 1 guided replies, Level 2 sentence builder, Level 3 type/speak with help, Level 4 full conversation. Change it on the mission briefing.

▸Continue Practicing

At the bottom of each expedition, Continue Practicing unlocks after you finish the mission path — an open, timed conversation on that topic.

▸Audio & speech support

Audio conversation mode lets the character speak and you reply out loud. If your browser doesn't support speech, you can always type instead.

▸Progress & passport stamps

Completing missions earns XP, streaks, and passport stamps. Your passport tracks every language you explore, in Profile.

▸Billing & Premium

Premium is a placeholder during the beta — no real payments are processed yet. Free accounts get a daily mission allowance.

AI & safety

Amok's conversations are with fictional AI characters (NPCs) — there is no chat between real users. Feedback and corrections may be generated automatically and can be imperfect or occasionally wrong; treat them as practice, not certified translation. If you ever see content that seems inappropriate or incorrect, please report it through Send Feedback so we can improve it.

Icons & artwork

All icons, category glyphs, character avatars, scenery, and the Amok logo are original artwork created for Amok — not adapted from Twemoji, Noto Emoji, or any third-party emoji set, and nothing is loaded from a remote server. This is why the app renders reliably on iOS, where system emoji fonts can show missing-glyph boxes.

Contact us

Still stuck? Send us a message. During the beta a local backup is kept on your device — backend integration is pending. You can also email support@quolla.ai.